Every complaint is a chance to win them back
QRtaap catches unhappy customers before they post a bad review, so you can respond privately, fix the problem, and keep your rating strong.
No credit card required · Setup in under 2 minutes
Trusted by restaurant & hotel owners
Rate your experience at
La Bella Cucina
How was your visit today?
📬 Private feedback — only you see this
"The pasta was cold and service was slow. I expected better for the price."
Marco, Owner:
"So sorry about this. Please come back, dinner on us. I've already spoken to the kitchen team."
🎉 Customer recovered
No public review posted. Rating recovered
4.8 ⭐
↑ from 4.1
This week
3
Issues resolved
Public reviews
+34%
Complaints caught
92%
How It Works
Three simple steps to protect your online reputation
Step 01
Place your QR code
Print your unique QR code and place it on tables, counters, or receipts.
Step 02
Customer scans & rates
Happy customers go to your review page. Unhappy ones share feedback privately.
Step 03
You respond & recover
See private feedback instantly. Reach out, fix the issue, and win them back.
The Difference Is Clear
Without QRtaap
- ✗Unhappy customers leave quietly, then post a 1-star review
- ✗You find out too late to do anything
- ✗One bad review drops your rating overnight
- ✗Future customers only see the complaint
With QRtaap
- Unhappy customers message you privately first
- You respond in minutes and fix the problem
- Happy customers are guided to leave public reviews
- Your rating stays strong and grows over time
Everything You Need
Built for restaurants, hotels, and local businesses
Smart QR routing
1–3 stars go to your private dashboard. 4–5 stars go to your public review page. Automatic and seamless.
Direct customer messaging
Reply to unhappy customers directly. Turn complaints into conversations and recover the relationship.
Private dashboard
View all feedback in one clean place. Track issues, mark as resolved, and spot trends over time.
Issue pattern detection
Automatically detect recurring complaints like slow service, cold food, so you can fix root causes.
"We went from 3.8 to 4.6 stars in three months. QRtaap catches the complaints before they go online, and our happy customers are finally leaving reviews."
Sofia R.
Owner, Trattoria Roma
Less than the cost of one lost customer
One bad review can cost hundreds in lost bookings
Pay monthly, cancel anytime
- Unlimited QR codes & touchpoints
- Private feedback dashboard
- Direct customer messaging
- Multi-platform review routing
- Issue pattern detection
- Priority support
Save $99 — that's 2 months free
- Unlimited QR codes & touchpoints
- Private feedback dashboard
- Direct customer messaging
- Multi-platform review routing
- Issue pattern detection
- Priority support
Cancel anytime · No contracts · No setup fees
Frequently Asked Questions
Try It Yourself
See exactly what your customers will see. Scan, rate, and submit feedback.
Stop losing customers to silence
Every day without QRtaap is another unhappy customer who leaves quietly and posts publicly.
Start Free 7-Day Trial